Related Page: Windows Error Reporting Settings macOSīefore Plex Media Server is launched again, use the Finder’s Go menu, select Go To Folder… then enter the following in the dialog box that pops up: ~/Library/Application Support/Plex Media Server/Crash Reports/Ĭrash logs will usually be located there. The dump file will be named something along the lines of Plex Media. If Plex Media Server crashes after this and the crash dump is not found in the above location, you may find a dump file under: %LOCALAPPDATA%\CrashDumps Under Windows Error Reporting, create a new registry key named LocalDumps.Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting.The following steps enable automatic crash dumps on Windows Vista SP1 and later: In such a situation, it’s sometimes possible to have Windows still handle the crash information. ![]() In rare cases, Plex Media Server may fail in such a way that the automatic crash handling itself fails. The location of crash logs will be under: %LOCALAPPDATA%\Plex Media Server\Crash Reports Crash Dumps Handled by Windows Remember, these crash logs (or “crash dumps” in Windows terminology) will typically be removed the next time Plex Media Server is launched, so please retrieve them beforehand. ![]() ![]() Windows Crash Dumps Handled by Plex Media Server Therefore, please retrieve the crash log prior to launching Plex Media Server again. Note: The next time you launch the application, the crash logs will be uploaded for aggregate analysis of crashes and will then be removed. ![]() Tip!: If you’re sharing a crash log to get assistance, please also include the “normal” Plex Media Server.log file to go along with it. Log location and availability will vary by platform. The crash logs can be very useful in helping to diagnose the cause of a crash. When crash information is generated, details are also automatically submitted to Plex to help improve the product. In cases where Plex Media Server is actually crashing, the Server attempts to automatically gather crash information.
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